PRIVACY POLICY
Last Updated: April 13, 2026
Effective Date: April 13, 2026
FeminaGYM ("We", "Us", or "Our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or visit our gym facilities.
PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY USING OUR SERVICES, YOU CONSENT TO THE PRACTICES DESCRIBED IN THIS POLICY.
1. INFORMATION WE COLLECT
1.1 Personal Information You Provide
We may collect personal information that you voluntarily provide, including:
- Identity Information: Name, date of birth, gender, government-issued ID numbers
- Contact Information: Email address, phone number, physical address
- Membership Information: Membership type, payment history, attendance records
- Health Information: Medical conditions, allergies, emergency contacts, fitness goals, injury history
- Financial Information: Credit/debit card numbers, bank account details, billing addresses
- Profile Information: Username, password, profile photos, preferences
1.2 Information Automatically Collected
When you visit our website or use our services, we automatically collect:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent, click patterns, referring URLs
- Location Data: Geographic location (if enabled)
- Cookies and Tracking Technologies: See Section 6 for details
1.3 Information from Third Parties
We may receive information from:
- Payment processors and financial institutions
- Social media platforms (if you connect your accounts)
- Medical professionals (with your written consent)
- Marketing and analytics providers
2. HOW WE USE YOUR INFORMATION
We use your personal information for the following purposes:
2.1 Service Delivery
- Process membership registrations and payments
- Manage your account and provide customer support
- Schedule classes and personal training sessions
- Track attendance and membership usage
- Provide personalized fitness recommendations
2.2 Communication
- Send membership confirmations, receipts, and important notices
- Respond to your inquiries and support requests
- Send promotional materials, newsletters, and special offers (with your consent)
- Notify you of facility closures, maintenance, or policy changes
2.3 Safety and Security
- Verify identity and prevent fraud
- Maintain facility security through access control systems
- Monitor premises via CCTV cameras
- Respond to medical emergencies
- Enforce our Terms and Conditions
2.4 Business Operations
- Analyze usage patterns and improve our services
- Conduct research and development
- Comply with legal obligations
- Protect our rights and property
- Generate aggregate, anonymized statistics
2.5 Marketing (With Consent)
- Send targeted advertisements and promotions
- Conduct surveys and market research
- Display personalized content on our website
3. LEGAL BASIS FOR PROCESSING
Under applicable data protection laws, we process your personal information based on:
- Contractual Necessity: Processing required to fulfill your membership agreement
- Consent: Where you have given explicit consent (e.g., marketing emails, health information)
- Legitimate Interests: For business operations, security, and service improvement
- Legal Obligations: Compliance with applicable laws and regulations
- Vital Interests: To protect your life or health in emergencies
4. INFORMATION SHARING AND DISCLOSURE
4.1 We Do NOT Sell Your Data
FeminaGYM does not sell, rent, or lease your personal information to third parties.
4.2 Authorized Service Providers
We may share your information with trusted service providers who assist us in:
- Payment processing (e.g., Stripe, PayPal)
- Email marketing and communication platforms
- Website hosting and analytics
- Customer relationship management (CRM)
- IT support and data storage
These providers are contractually obligated to protect your information and use it only for specified purposes.
4.3 Legal Requirements
We may disclose your information if required to:
- Comply with laws, regulations, or legal processes
- Respond to lawful requests by public authorities
- Enforce our Terms and Conditions
- Protect our rights, privacy, safety, or property
- Address medical emergencies
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change.
5. DATA SECURITY
5.1 Security Measures
We implement industry-standard security measures to protect your personal information, including:
- Encryption of data in transit (SSL/TLS)
- Secure servers and firewalls
- Access controls and authentication
- Regular security audits and updates
- Staff training on data protection
5.2 Limitations
No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. You use our services at your own risk.
5.3 Breach Notification
In the event of a data breach that affects your personal information, we will notify you and relevant authorities within the timeframe required by applicable law.
6. COOKIES AND TRACKING TECHNOLOGIES
6.1 What Are Cookies
Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience.
6.2 Types of Cookies We Use
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used to deliver relevant advertisements
6.3 Managing Cookies
You can control cookies through your browser settings. Disabling cookies may affect website functionality. For more information, visit www.allaboutcoins.org.
7. DATA RETENTION
We retain your personal information only as long as necessary:
- Active Members: Throughout your membership period
- Former Members: Up to 7 years after membership ends (for legal and financial records)
- Website Visitors: Up to 26 months for analytics data
- Marketing Data: Until you withdraw consent
After retention periods expire, data is securely deleted or anonymized.
8. YOUR RIGHTS
Depending on your jurisdiction, you may have the following rights regarding your personal information:
8.1 Access and Portability
Request a copy of your personal data in a portable format.
8.2 Correction
Request correction of inaccurate or incomplete information.
8.3 Deletion
Request deletion of your personal data, subject to legal obligations.
8.4 Restriction
Request restriction of processing under certain circumstances.
8.5 Objection
Object to processing based on legitimate interests or direct marketing.
8.6 Withdraw Consent
Withdraw previously given consent at any time (does not affect prior processing).
8.7 Lodge a Complaint
File a complaint with your local data protection authority.
To exercise these rights, contact us at: privacy@feminagym.com
9. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.
10. CHILDREN'S PRIVACY
Our services are not directed to children under 16. We do not knowingly collect personal information from children without parental consent. If you believe we have inadvertently collected a child's data, please contact us immediately.
11. INTERNATIONAL DATA TRANSFERS
Your information may be processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy regularly. Material changes will be communicated via email or website notice.
13. HEALTH INFORMATION CONSENT
By providing health-related personal information, you expressly consent to:
- Collection and storage of your health data for fitness programming purposes
- Sharing relevant information with assigned personal trainers
- Use of anonymized, aggregated health data for research and program improvement
- Emergency disclosure to medical personnel if necessary
You may withdraw this consent at any time, but it may limit our ability to provide certain services.
14. CCTV AND SURVEILLANCE
For security and safety purposes, FeminaGYM operates closed-circuit television (CCTV) cameras throughout our facilities. By entering our premises, you consent to being recorded. Footage is retained for 30 days unless required for incident investigation.
15. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:
- Email: privacy@feminagym.com
- Phone: [Contact Number]
- Address: [Gym Address]
- Data Protection Officer: [DPO Contact if applicable]
By using FeminaGYM services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
This Privacy Policy was last updated on April 13, 2026.
